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Privacy Policy

Last updated: December 21, 2024

1. Introduction

RemoveSounds ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our audio separation service.

2. Information We Collect

Account Information

When you create an account, we collect:

  • Email address
  • Password (encrypted)
  • Name (optional)

Usage Information

We automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Usage statistics (files processed, features used)

Audio Files

Audio files you upload are processed on our servers and automatically deleted within 24 hours. We do not listen to, analyze the content of, or permanently store your audio files.

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process your audio files
  • Manage your account and subscription
  • Send important service updates
  • Prevent fraud and abuse
  • Improve our Service

4. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit (HTTPS/TLS)
  • Passwords are hashed and never stored in plain text
  • Audio files are stored temporarily on encrypted servers
  • Access to user data is strictly limited to essential personnel

5. Data Retention

Audio files: Deleted within 24 hours of processing
Account data: Retained while your account is active
Usage logs: Retained for up to 90 days
Payment records: Retained as required by law

6. Third-Party Services

We use the following third-party services:

  • Supabase: Authentication and database
  • Cloudflare: File storage and CDN
  • Stripe: Payment processing

These services have their own privacy policies and handle your data according to their terms.

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies for advertising purposes.

8. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a standard format
  • Objection: Opt out of certain data processing

To exercise these rights, contact us at privacy@removesounds.com

9. International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

For privacy-related inquiries, contact us at: privacy@removesounds.com